Terms of Use
Effective Date: October 23, 2026 | Last Updated: October 23, 2026
PLEASE READ THESE TERMS OF USE CAREFULLY. These Terms of Use (the “Terms”) govern your access to and use of the Cordial Coparenting mobile application, the cordialcoparenting.com website, and related services, features, content, and tools (collectively, “Cordial,” the “App,” or the “Services”) provided by Cordial Coparenting LLC (“Cordial,” “we,” “us,” or “our”).
By selecting “Agree,” checking an acceptance box, creating a Cordial account, or accessing or using the Services, you acknowledge that you have read and agree to these Terms and our Privacy Policy. If you do not agree, do not create an account or use the Services.
Cordial is designed to support clearer, more child-focused co-parent communication and organization. Cordial is not a law firm, legal service, emergency service, court, mediator, therapist, medical provider, or substitute for professional advice.
1. Eligibility and Account Requirements
You must be at least 18 years old and legally capable of entering into a binding agreement to create a Cordial account. Cordial is intended for adults managing co-parenting or family-related communications and records. It is not intended for children to create or independently operate accounts.
You agree to provide accurate, current information and to keep your account credentials secure. You are responsible for activity occurring through your account except to the extent caused by our failure to use reasonable security measures.
If you use Cordial on behalf of another person or entity, you represent that you have authority to bind that person or entity to these Terms.
2. Purpose of Cordial
Cordial provides tools intended to help co-parents communicate, organize parenting-related information, manage calendars and child-related records, and create communication logs or exports. Certain features may use automated systems or artificial intelligence to identify potentially harmful, inflammatory, threatening, derogatory, or off-topic language and to suggest or require changes before a message is sent.
Cordial does not guarantee cooperation between users, compliance with parenting plans or court orders, improved relationships, conflict resolution, or any legal outcome.
3. No Legal, Medical, Mental Health, or Emergency Advice
Cordial does not provide legal advice. Information, automated suggestions, summaries, categorization, message assistance, or exports generated through the Services are provided for informational and organizational purposes only and are not a substitute for advice from a qualified attorney.
Cordial also does not provide medical, mental health, counseling, crisis, or emergency services. If you or a child may be in immediate danger, contact 911 or the appropriate local emergency service. If you believe a court order, restraining order, protective order, or other legal restriction affects your use of Cordial, you are responsible for obtaining appropriate legal advice before using the Services.
4. Court Orders, Parenting Plans, and User Responsibility
You are responsible for understanding and complying with all court orders, parenting plans, custody orders, restraining orders, protective orders, and other legal obligations that apply to you. Cordial does not interpret or enforce court orders and does not determine which parent is legally correct in a dispute.
If Cordial permits users to upload court orders, agreements, or other documents, those uploads are for storage, reference, and feature support only. Any automated summary, extraction, answer, or suggestion involving an uploaded document may be incomplete or incorrect and must not be treated as a legal interpretation of that document.
5. Communications and Message Assistance
5.1 User Messages
Users remain responsible for the content they submit, send, upload, or share through Cordial. Cordial may process message content to provide safety, moderation, organization, search, suggested replies, rephrasing, topic classification, or other features described in the App.
5.2 Automated Review and Rephrasing
Cordial may use automated systems, including artificial intelligence, to evaluate whether a proposed message may contain threatening, abusive, derogatory, harassing, inflammatory, manipulative, or otherwise harmful language. Depending on the feature and severity of the content, Cordial may allow the message to pass unchanged, suggest a revised version, ask the sender to edit the message, separate a child-focused or substantive portion from other content, delay transmission, or block transmission.
Automated systems are imperfect. Cordial may fail to identify problematic content, may flag appropriate content, or may produce suggestions that do not fit the user’s circumstances. You are responsible for reviewing any suggested wording before sending it and for deciding whether it accurately reflects your intended communication.
5.3 Blocked or Modified Content
Where supported by the Services, Cordial may preserve a record of an original submitted message, an edited or transmitted version, and moderation-related metadata for safety, accountability, support, and communication-log purposes. A recipient may receive only the portion of a message that the Services determine may be transmitted. The exact behavior of these features may vary by version and subscription tier.
5.4 No Guaranteed Moderation
Cordial is not a live monitoring service and does not guarantee that every abusive, threatening, inappropriate, false, or harmful communication will be detected, blocked, reviewed, or prevented. Users should not rely on Cordial as their sole safety measure.
6. User Content and Uploaded Materials
“User Content” means messages, photos, files, documents, calendar entries, child-related information, notes, attachments, and other materials a user submits to the Services.
You retain ownership of your User Content. You grant Cordial a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, display, analyze, and otherwise use User Content only as reasonably necessary to operate, secure, improve, support, and provide the Services, comply with law, and enforce these Terms and our Privacy Policy.
You represent that you have the right to submit the User Content you provide and that doing so does not violate another person’s rights, applicable law, or a court order. You must not upload content you are legally prohibited from possessing, recording, sharing, or disclosing.
7. Child-Related Information
Cordial may allow adult users to enter or upload information concerning their children, such as schedules, school information, activities, medical or childcare-related records, belongings, photos, sizes, favorites, or other parenting-related information. You represent that you are authorized to provide such information and will use it only for lawful co-parenting purposes.
Cordial accounts are not intended to be created or independently used by children. If a child-facing feature is introduced in the future, additional terms or consent requirements may apply.
8. Prohibited Conduct
You may not use Cordial to:
- threaten, stalk, harass, intimidate, exploit, impersonate, defame, or abuse another person;
- send or upload unlawful, sexually exploitative, violent, hateful, fraudulent, or malicious content;
- evade a protective order, restraining order, custody order, court-imposed communication restriction, or other legal restriction;
- use another person’s account without permission or misrepresent your identity;
- upload malware, attempt unauthorized access, reverse engineer protected portions of the Services, interfere with security controls, or disrupt the Services;
- scrape, harvest, sell, or commercially exploit another user’s personal information or content without authorization;
- use Cordial to facilitate surveillance, unlawful tracking, coercive control, retaliation, or conduct that places a child or another person at risk;
- submit content that infringes intellectual property, privacy, publicity, confidentiality, or other rights; or
- use the Services for any unlawful purpose or in a manner inconsistent with these Terms.
We may investigate reported or detected misuse and may restrict, suspend, or terminate access where reasonably necessary to protect users, children, Cordial, or others, or to comply with law.
9. Reporting Abuse and Safety Concerns
Cordial may provide tools for reporting abusive content, inappropriate attachments, account misuse, or safety concerns. You may also contact support@cordialcoparenting.com. Reports may be reviewed for support, moderation, safety, fraud prevention, compliance, or enforcement purposes.
Submitting a report does not guarantee that Cordial will take a particular action or make a legal determination. Cordial may preserve information related to a report where reasonably necessary for safety, security, dispute resolution, or legal compliance.
10. Communication Logs, Records, and Exports
Cordial may allow users to create, download, receive, or request communication logs, message histories, calendars, attachments, or other exports. Exports are intended to help users organize and review information. They are not certified court records, legal filings, affidavits, expert reports, or guarantees of admissibility or evidentiary weight.
Dates, timestamps, viewing information, message status, categorization, moderation history, and other metadata may depend on device settings, system availability, account configuration, or technical limitations. Although Cordial seeks to maintain accurate records, we do not guarantee that any export is complete, error-free, legally sufficient, or accepted by a court, attorney, mediator, evaluator, school, agency, or other third party.
Users are responsible for reviewing an export before relying on or submitting it anywhere.
11. Calendar, Scheduling, and Parenting-Time Features
Calendar and parenting-time tools are organizational aids only. They do not create, modify, supersede, or legally establish a custody schedule, parenting plan, holiday schedule, exchange time, or court order. A user’s entry, proposed change, acceptance, or display within Cordial does not by itself alter any legal obligation unless applicable law or a binding written agreement provides otherwise.
12. Ask Cordial and Other AI-Assisted Features
Cordial may offer AI-assisted features such as message suggestions, rephrasing, summaries, topic identification, suggested responses, document-based assistance, or “Ask Cordial.” Outputs are generated automatically and may be inaccurate, incomplete, biased, outdated, or unsuitable for your circumstances.
AI-assisted outputs are not legal advice, medical advice, mental health advice, parenting evaluations, custody recommendations, or professional opinions. Do not rely on an AI output as the sole basis for a legal, medical, safety, financial, or parenting decision.
Feature availability and capability may change as Cordial develops. Beta, preview, or developing features may be modified, suspended, or removed without notice.
13. Attachments, Images, and External Content
Cordial may allow users to send or upload screenshots, photographs, PDFs, and other attachments. Automated message-safety tools may not detect inappropriate or abusive content contained within images, screenshots, scanned documents, audio, video, or other attachments unless Cordial expressly states otherwise.
Users must not use attachments to bypass message safeguards or transmit content that would otherwise violate these Terms. Cordial may add, change, or improve attachment analysis over time.
14. Account Connections and Co-Parent Access
Certain features may require two users to connect accounts or share access to child-related information. You are responsible for ensuring that you connect with the intended person and for maintaining accurate account information. Cordial is not responsible for disputes about who should be connected to a child profile or who has legal decision-making authority, except that we may require reasonable verification to address security or misuse concerns.
15. Account Deletion and Effect on Shared Records
You may request or initiate deletion of your Cordial account through the method provided in the App. Account deletion is subject to the Privacy Policy and any retention that is reasonably necessary for legal compliance, security, fraud prevention, dispute resolution, enforcement, backup cycling, or protection of other users’ legitimate records.
Because communications may involve more than one user, deleting your account may not require deletion of copies of messages or records that form part of another user’s communication history, where retention is lawful and consistent with our Privacy Policy. We may de-identify or detach deleted-account information from the remaining record where appropriate.
You are responsible for downloading or exporting information you wish to keep before deleting your account, subject to available features and applicable law.
16. Privacy
Our collection, use, disclosure, retention, and deletion of personal information are described in the Cordial Privacy Policy, which is incorporated into these Terms by reference. If there is a conflict between these Terms and the Privacy Policy regarding how personal information is handled, the Privacy Policy controls for that subject.
17. Subscriptions, Fees, Trials, and Purchases
During beta testing or early access, some or all Cordial features may be offered without charge. Cordial may later offer free, trial, paid, subscription, premium, add-on, or one-time-purchase features.
Before any paid purchase, the applicable purchase screen will state the price, included features, billing period, trial terms, and whether the purchase automatically renews. An auto-renewing subscription will renew for the stated monthly or annual billing period unless it is canceled before the renewal date through the applicable app-store subscription settings.
When a purchase is processed through Apple or another app-store provider, that provider processes payment and administers subscription renewal, cancellation, and refund requests under its terms. Deleting the Cordial app or deleting a Cordial account may not automatically cancel an app-store subscription. Users must manage or cancel the subscription through the app-store account used to purchase it. Cordial does not promise that a refund request will be approved by the app-store provider.
We may change pricing or subscription offerings prospectively. Any legally required notice will be provided before a change takes effect.
18. Intellectual Property
Cordial, including its software, design, branding, logos, text, graphics, features, workflows, and other proprietary materials, is owned by or licensed to Cordial Coparenting LLC and is protected by applicable intellectual property laws. These Terms do not transfer ownership of Cordial intellectual property to you.
Subject to these Terms, Cordial grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Services for your personal, lawful co-parenting purposes.
19. Feedback
If you voluntarily provide suggestions, ideas, feature requests, comments, or other feedback about Cordial, you grant us permission to use that feedback without restriction or compensation, provided that we do not publicly identify you as the source without permission.
20. Third-Party Services
Cordial may rely on third-party providers for hosting, cloud infrastructure, analytics, authentication, payments, email, artificial intelligence, error monitoring, communications, or other functions. Your use of certain third-party services may also be subject to those providers’ terms or privacy practices. Cordial is not responsible for third-party services that we do not control, except as required by applicable law.
21. Service Availability and Changes
We may modify, add, remove, suspend, discontinue, or limit features as Cordial evolves. We do not guarantee that the Services will always be available, uninterrupted, secure, or error-free. Maintenance, outages, third-party failures, software updates, security events, or other circumstances may affect availability.
We will use commercially reasonable efforts to maintain the Services, but Cordial is not responsible for losses caused solely by temporary unavailability except where applicable law provides otherwise.
22. Suspension and Termination
You may stop using Cordial at any time. We may suspend or terminate access if we reasonably believe you have materially violated these Terms, created a safety or security risk, engaged in fraud or abuse, failed to pay applicable fees, or used the Services unlawfully.
Where reasonable and legally permissible, we may provide notice or an opportunity to address the issue before termination. Immediate action may be taken where necessary to protect a child, user, third party, the integrity of the Services, or legal compliance.
23. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CORDIAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND THAT THE SERVICES WILL MEET YOUR NEEDS OR PRODUCE A PARTICULAR RESULT.
CORDIAL DOES NOT WARRANT THAT AUTOMATED MODERATION, AI-GENERATED CONTENT, RECORDS, TIMESTAMPS, EXPORTS, OR OTHER FEATURES WILL BE COMPLETE, ERROR-FREE, LEGALLY SUFFICIENT, OR APPROPRIATE FOR EVERY SITUATION.
Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.
24. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CORDIAL COPARENTING LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CORDIAL’S TOTAL LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO CORDIAL DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.
The limitations in this section do not apply to liability that cannot legally be limited or excluded.
25. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Cordial Coparenting LLC and its owners, officers, employees, contractors, and affiliates from third-party claims, liabilities, damages, losses, and reasonable costs arising from your unlawful use of the Services, your violation of these Terms, or User Content you submit in violation of another person’s rights. This obligation does not apply to the extent a claim results from Cordial’s own unlawful conduct or negligence where such limitation is prohibited by law.
26. Governing Law and Resolving Concerns
26.1 Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.
26.2 Resolving Concerns
If you have a concern or dispute involving Cordial, please contact us first at support@cordialcoparenting.com so that we can attempt to resolve the matter informally. If a dispute cannot be resolved informally, it will be handled under applicable law and, where legally permitted, in the state or federal courts located in Orange County, California.
27. App Store Terms
If you download Cordial through the Apple App Store, Google Play, or another distribution platform, you acknowledge that these Terms are between you and Cordial, not the platform provider, except to the extent the platform’s own terms apply. The platform provider may have separate rights or requirements relating to your download, purchase, subscription, refund, or use of the App.
28. Electronic Communications
By using Cordial, you agree that notices, disclosures, receipts, and other communications may be provided electronically, including through the App, by email, or through our website, subject to applicable law. You are responsible for keeping your email address and other contact information current.
29. Changes to These Terms
We may update these Terms from time to time. If we make a material change, we will provide notice as required by law, which may include notice in the App, by email, or on our website. We may require you to review and accept updated Terms before continuing to use the Services. The updated Terms will state the date they were last revised. Your continued use of Cordial after the effective date of updated Terms constitutes acceptance to the extent permitted by law.
30. General Terms
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our consent, except where applicable law provides otherwise. We may assign these Terms in connection with a merger, acquisition, financing, corporate reorganization, or sale of all or substantially all of our assets, subject to applicable law.
These Terms, together with the Privacy Policy and any additional terms presented for specific paid or optional features, constitute the agreement between you and Cordial regarding the Services.
31. Contact Us
Questions about these Terms may be sent to: